Cristal Hôtel & Spa in Cannes
All the answers to all your questions

To reach the hotel staff, please find the details for each department below:

Reception
Email: reception@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 9 from your room

Reservation
Email: reservation@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 9 from your room

Events
Email: commercial@eden-hotel-cannes.com
Phone:+33493687808
Toll-Free #:Not available
SMS: Not available

Restaurant
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available

Spa
Email: spa@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 700 from your room

To submit your feedback, please send an email to: commercial@eden-hotel-cannes.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

To reserve a parking space, please send an email to: reception@hotel-cristal.com and reservation@hotel-cristal.com with the following information:
 • Parking start date
 • Parking start time
 • Parking end date
 • Parking end time
 • Vehicle type
 • Phone number
 • Email address

We offer a secure parking space at a rate of 20 EUR/day.
(Max vehicle height accepted: 205 CM).
Unfortunately we do not have a valet parking service.

Electric cars:
We have a charging station for electric vehicles at no extra cost.

Bike parking:
We have a bike parking area.

Take a look at the spa details below:
•Cristal Spa:
-Smoking not allowed
-Pets are not allowed in this area./ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Not pregnancy friendly
-Open for hotel residents only
-Reservation is mandatory
- Not provided: Bathrobe, slippers, swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Hammam, massage, solarium, shower, sauna and pool.
- Spa Menu: Link
- Click here for more details

To request an invoice, please send an email to: reception@hotel-cristal.com with the following information:

 • Reservation or accommodation number (if you have one)
 • Email address
 • Phone number

• Cristal Spa:
To make a spa reservation, please send an email to: spa@hotel-cristal.com with the following information:
 • Desired date
 • Desired time
 • Spa treatment
 • Reservation or accommodation number
 • Email address
 • Phone number

We can organise a private transfer from/to Nice Airport:
Sedan, up to 3 persons: 100 EUR
Minivan, up to 7 persons: 140 EUR

Classic Room rooms have 1 double bed(160x200cm) or
Superior Room rooms have 1 double bed(160x200cm) or 2 single beds(90x200cm)
Privilege Room rooms have 1 double bed(160x200cm) and
Junior Suite rooms have 1 double bed(160x200cm) and

Have a look at our swimming pool details below:
•Indoor & Outdoor Pool:
- Indoor & outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Open all year
- Heated: all year long
- Temperature: 28°C/82°F
- No age restriction
- Size: L:7 M, W:3 M and D:2 M
- Access is free for hotel residents
-Access is not free for restaurant customers
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 30 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here

The rooms that offer twin/split bed options are Classic Room, Superior Room, Privilege Room and Junior Suite.

When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).

We have 71 rooms.
(Room types for maximum 177 pax)

Classic Room: 25 rooms
• Surface: 20 to 20 m²
• Max occupancy per room: 2 adults
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed or 1 queen size bed , TV, a/c

In room smoking is not allowed

Superior Room: 28 rooms
• Surface: 20 to 20 m²
• Max occupancy per room: 2 adults
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed or 2 single beds , TV, a/c

In room smoking is not allowed

Privilege Room: 6 rooms
• Surface: 28 to 28 m²
• Max occupancy per room: 3 adults
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed and 1 sofa bed , TV, a/c

In room smoking is not allowed

Junior Suite: 5 rooms
• Surface: 35 to 35 m²
• Max occupancy per room: 4 adults
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: 1 double bed and 1 sofa bed , TV, a/c

In room smoking is not allowed

To reserve a private transfer, please send an email to: reception@hotel-cristal.com and reservation@hotel-cristal.com with the following information:
• Phone number
• Email address
• Reservation number
• Flight/Train number
• Airport/Train station
• Date
• Number of guests
• Time
• Number of cases/luggage

To make a special request reservation, please send an email to: reception@hotel-cristal.com with the following information:
 • Desired date
 • Special request (please explain in few words your requirements)
 • Reservation or accommodation number
 • Email address
 • Phone number

We do have connecting rooms.
Please indicate your preference in the "comments" section when making a reservation

Cancellation policy varies by rate:
* Flexible: Cancel for free up to 48 hours before arrival. Late cancellations or no-shows will be charged for the first night (excluding extras), and this amount is non-refundable.

* Non-refundable: The full reservation amount is charged immediately and cannot be refunded.

We offer 2 price plans:

-Room only
-Bed and breakfast

You can include breakfast in your booking for a supplement of 15 EUR/person.

Room and meal upgrades are available at an additional cost, subject to availability at the time of your request.

Our hotel is independent.
- Star rating: 4 stars.
- Service category: Upscale.

We don't have any loyalty program, however, for our repeat guests we provide a discount code to be used on the website to benefit from special rates.
Please get in touch with the front desk at checkout to get the special code for your following stay. Loyal customers are very important to us.

We do not have any promo code available.