Cristal Hôtel & Spa in Cannes
All the answers to all your questions

To reach the hotel staff, please find the details for each department below:

Reception
Email: reception@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 9 from your room

Reservation
Email: reservation@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 9 from your room

Events
Email: commercial@eden-hotel-cannes.com
Phone:+33493687808
Toll-Free #:Not available
SMS: Not available

Restaurant
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available

Spa
Email: spa@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 700 from your room

We offer a secure parking space at a rate of 20 EUR/day.
(Max vehicle height accepted: 205 CM).
Unfortunately we do not have a valet parking service.

Electric cars:
We have a charging station for electric vehicles at no extra cost.

Bike parking:
We have a bike parking area.

To submit your feedback, please send an email to: commercial@eden-hotel-cannes.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

Take a look at the spa details below:
•Cristal Spa:
-Smoking not allowed
-Pets are not allowed in this area./ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Not pregnancy friendly
-Open for hotel residents only
-Reservation is mandatory
- Not provided: Bathrobe, slippers, swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Hammam, massage, solarium, shower, sauna and pool.
- Spa Menu: Link
- Click here for more details

To reserve a parking space, please send an email to: reception@hotel-cristal.com and reservation@hotel-cristal.com with the following information:
 • Parking start date
 • Parking start time
 • Parking end date
 • Parking end time
 • Vehicle type
 • Phone number
 • Email address

You are able to check in anytime after 15:00.
We do not offer an early check-in.

Have a look at our swimming pool details below:
•Indoor & Outdoor Pool:
- Indoor & outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Open all year
- Heated: all year long
- Temperature: 28°C/82°F
- No age restriction
- Size: L:7 M, W:3 M and D:2 M
- Access is free for hotel residents
-Access is not free for restaurant customers
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 30 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here

Unfortunately, we do not have a gym.
We can recommend you this one below:
Basic-Fit Cannes
Basic-Fit Cannes17 Rue du Marché Forville, Cannes, France
The distance is 1.2 km from the property
Directions

To request an invoice, please send an email to: reception@hotel-cristal.com with the following information:

 • Reservation or accommodation number (if you have one)
 • Email address
 • Phone number

We can organise a private transfer from/to Nice Airport:
Sedan, up to 3 persons: 100 EUR
Minivan, up to 7 persons: 140 EUR

We have 71 rooms.
(Max 177 Pax)
• 25 Classic Room of 20 m² with a capacity of up to 2 guest(s).
• 28 Superior Room of 20 m² with a capacity of up to 2 guest(s).
• 6 Privilege Room of 28 m² with a capacity of up to 3 guest(s).
• 5 Junior Suite of 35 m² with a capacity of up to 4 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.

Classic Room rooms have 1 double bed(160x200cm) or
Superior Room rooms have 1 double bed(160x200cm) or 2 single beds(90x200cm)
Privilege Room rooms have 1 double bed(160x200cm) and
Junior Suite rooms have 1 double bed(160x200cm) and

To reserve a private transfer, please send an email to: reception@hotel-cristal.com and reservation@hotel-cristal.com with the following information:
• Phone number
• Email address
• Reservation number
• Flight/Train number
• Airport/Train station
• Date
• Number of guests
• Time
• Number of cases/luggage

We offer 2 price plans:

-Room only
-Bed and breakfast

You can include breakfast in your booking for a supplement of 15 EUR/person.

Room and meal upgrades are available at an additional cost, subject to availability at the time of your request.

Cancellation policy varies by rate:
* Flexible: Cancel for free up to 48 hours before arrival. Late cancellations or no-shows will be charged for the first night (excluding extras), and this amount is non-refundable.

* Non-refundable: The full reservation amount is charged immediately and cannot be refunded.

• Cristal Spa:
To make a spa reservation, please send an email to: spa@hotel-cristal.com with the following information:
 • Desired date
 • Desired time
 • Spa treatment
 • Reservation or accommodation number
 • Email address
 • Phone number

Wifi is available at the property.
• Standard wifi 200 Mbit/s: Free.
• There is no high-speed internet available.
• Allowed for an unlimited number of devices.
• The network is secured.
• Pool and beach areas are not covered.
• There is no ethernet connection.
• Both 4G and 5G networks are also available.
• Complementary smartphones are not available.
The Wi-Fi code is available at the front desk.

Our hotel is independent.
- Star rating: 4 stars.
- Service category: Upscale.

We don't have any loyalty program, however, for our repeat guests we provide a discount code to be used on the website to benefit from special rates.
Please get in touch with the front desk at checkout to get the special code for your following stay. Loyal customers are very important to us.

We do not have any promo code available.