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Cristal Hôtel & Spa in Cannes
All the answers to all your questions

How can I contact the Cristal Hotel & Spa Cannes hotel?

To reach the hotel staff, please find the details for each department below:

Reception
Email: reception@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 9 from your room

Reservation
Email: reservation@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 9 from your room

Events
Email: commercial@eden-hotel-cannes.com
Phone:+33493687808
Toll-Free #:Not available
SMS: Not available

Restaurant
Email: reception@eden-hotel-cannes.com
Phone:+33493687800
Toll-Free #:Not available
SMS: Not available

Spa
Email: spa@hotel-cristal.com
Phone:+33492592929
Toll-Free #:Not available
SMS: Not available
Dial 700 from your room

Is there a parking at Cristal Hotel & Spa Cannes hotel ?

We offer a secure parking space at a rate of 20 EUR/day.
(Max vehicle height accepted: 205 CM).
Unfortunately we do not have a valet parking service.

Electric cars:
We have a charging station for electric vehicles at no extra cost.

Bike parking:
We have a bike parking area.

How can I provide feedback about my stay at the hotel Cristal Hotel & Spa Cannes?

To submit your feedback, please send an email to: commercial@eden-hotel-cannes.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

Is there a spa at Cristal Hotel & Spa Cannes hotel ?

Take a look at the spa details below:
Cristal Spa:
-Smoking not allowed
-Pets are not allowed in this area./ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Not pregnancy friendly
-Open for hotel residents only
-Reservation is mandatory
- Not provided: Bathrobe, slippers, swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Hammam, massage, solarium, shower, sauna and pool.
- Spa Menu: Link
- Click here for more details

Is it possible to make a reservation for a parking space at the Cristal Hotel & Spa Cannes hotel?

To reserve a parking space, please send an email to: reception@hotel-cristal.com and reservation@hotel-cristal.com with the following information:
 • Parking start date
 • Parking start time
 • Parking end date
 • Parking end time
 • Vehicle type
 • Phone number
 • Email address

What time is the check in at Cristal Hotel & Spa Cannes hotel ?

You are able to check in anytime after 15:00.
We do not offer an early check-in.

Is there a swimming pool at Cristal Hotel & Spa Cannes hotel ?

Have a look at our swimming pool details below:
Indoor & Outdoor Pool:
- Indoor & outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Open all year
- Heated: all year long
- Temperature: 28°C/82°F
- No age restriction
- Size: L:7 M, W:3 M and D:2 M
- Access is free for hotel residents
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 30 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
More info here

Are there any gym facilities at Cristal Hotel & Spa Cannes hotel ?

Unfortunately, we do not have a gym.
We can recommend you this one below:
Basic-Fit Cannes
Basic-Fit Cannes17 Rue du Marché Forville, Cannes, France
The distance is 1.2 km from the property
Directions

How many rooms are there at Cristal Hotel & Spa Cannes hotel ?

We have 71 rooms.
(Max 177 Pax)
• 25 Classic Room of 20 m² with a capacity of up to 2 guest(s).
• 28 Superior Room of 20 m² with a capacity of up to 2 guest(s).
• 6 Privilege Room of 28 m² with a capacity of up to 3 guest(s).
• 5 Junior Suite of 35 m² with a capacity of up to 4 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.

What size are the beds at the Cristal Hotel & Spa Cannes hotel ?

Classic Room rooms have 1 double bed(160x200cm) or
Superior Room rooms have 1 double bed(160x200cm) or 2 single beds(90x200cm)
Privilege Room rooms have 1 double bed(160x200cm) and
Junior Suite rooms have 1 double bed(160x200cm) and

Does Cristal Hotel & Spa Cannes hotel have rooms with balcony ?

Here is the list of our rooms with balcony:
• Superior Room

How can I get an invoice from the Cristal Hotel & Spa Cannes hotel?

To request an invoice, please send an email to: reception@hotel-cristal.com with the following information:

 • Reservation or accommodation number (if you have one)
 • Email address
 • Phone number

Does hotel Cristal Hotel & Spa Cannes offer private transfer to/from airports or train stations?

We can organise a private transfer from/to Nice Airport:
Sedan, up to 3 persons: 100 EUR
Minivan, up to 7 persons: 140 EUR

What are Cristal Hotel & Spa Cannes hotel rate plans?

We offer 2 price plans:

-Room only
-Bed and breakfast

You can include breakfast in your booking for a supplement of 15 EUR/person.

Room and meal upgrades are available at an additional cost, subject to availability at the time of your request.

Can I make a spa reservation at the Cristal Hotel & Spa Cannes hotel ?

• Cristal Spa:
To make a spa reservation, please send an email to: spa@hotel-cristal.com with the following information:
 • Desired date
 • Desired time
 • Spa treatment
 • Reservation or accommodation number
 • Email address
 • Phone number

Is there a free wifi at Cristal Hotel & Spa Cannes hotel ?

Sorry, I can't share the wifi code via chat. Please contact the front desk to get it.

What is supplied in the bathrooms at Cristal Hotel & Spa Cannes hotel ?

All of our bathrooms are equipped with:
Hair dryer, towels, bathrobe, bedroom slippers, soap, shower gel, shampoo, hair conditioner, cotton swabs and shower cap
Upon request:
• For free:
Toothbrush and toothpaste
Not available:
Hairbrush, magnifying mirror, bidet, beach towels and pool towels

Does Cristal Hotel & Spa Cannes hotel have connecting rooms ?

We do have connecting rooms.
Please indicate your preference in the "comments" section when making a reservation

What is Cristal Hotel & Spa Cannes hotel star rating ?

Our hotel is independent.
- Star rating: 4 stars.
- Service category: Upscale.

What is the cancellation policy for Cristal Hotel & Spa Cannes hotel ?

Flexible reservations are fully refundable with a minimum of 48 hours notice prior to check-in date. Other kinds of reservations are not refundable.